Legal

Privacy Policy

Last updated: August 2026

Who we are

The operator of Awenvia ("we", "us") provides this service. This policy explains what data we collect through the app, why we process it, and your choices.

Data we collect

Account & authentication: your email address and encrypted session, via Supabase Auth.

Billing: subscription status and provider references. Shopify App Pricing handles billing for Shopify installations. PayPal payer identifiers are processed only for standalone subscriptions. We never store card numbers.

Store & brand profile: the store name, niche, target audience, and brand-voice settings you enter, plus product data you add manually or that syncs in from a connected Shopify store.

Store performance: if you authorize Shopify order access, we sync order timestamps, payment status and order totals to measure revenue constraints. Awenvia does not request customer names, email addresses, phone numbers or postal addresses for this analysis. Order-level evidence is limited to a rolling 60-day window and older records are removed during each Shopify evidence sync.

Evidence sources: if you connect Google Search Console or Google Analytics, we store the verified search-query, page-performance, and aggregated funnel observations you select. Awenvia does not store Analytics visitor identities.

Generated content: blog posts, Pinterest pins, and Instagram captions produced by our AI providers (Google Gemini and, if you opt in, Anthropic Claude) from the inputs above.

Platform connections: if you connect Shopify, Pinterest, Google, Instagram, or TikTok, we store your OAuth access tokens encrypted at rest (AES-256-GCM) so we can publish and schedule content on your behalf or sync the evidence you requested.

How we use your data

To operate the app: generate content, publish to connected platforms, and run your billing.

To improve the product: aggregated, non-identifying usage patterns only.

We do not sell your data.

Workspace isolation and operator access

The Awenvia product has no cross-customer content browser: signed-in customers can query only rows owned by their workspace, enforced by database row-level security. Automated jobs use server credentials only to perform work for the workspace that requested or scheduled it.

This is access isolation, not zero-knowledge encryption. Authorized infrastructure operators may remain technically capable of access when required to secure, restore, or lawfully operate the service because server-side AI and publishing must process the data. We do not use that access to browse customer workspaces or reuse customer content.

Third parties

Supabase (auth, database and storage), Shopify App Pricing (billing for Shopify installations), PayPal (billing for standalone subscriptions), Google Gemini, Anthropic Claude and Fal (content and video generation), and Pinterest / Shopify (only if you connect them) each process data as needed to provide their part of the service, under their own privacy policies.

Your rights

You can export or delete your account data at any time from Settings, or by contacting Awenvia support. Every disconnect requires confirmation from the signed-in account. You choose whether to erase imported evidence, sync history, and evidence-derived priorities, or retain that history read-only; encrypted credentials are always removed from Awenvia. Shopify is also uninstalled from the connected store. Account deletion requires a second confirmation and removes the workspace, generated assets, and connected credentials.

If a trial ends without a subscription, generation stops. Awenvia asks the signed-in owner to explicitly confirm whether to keep the workspace read-only or export and delete it; the service does not silently reuse the data.

Governing law

Your privacy rights depend on applicable law. We honor valid access, export, correction and deletion requests.

Contact

Questions about this policy: contact Awenvia support.